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                        United Way of Wise County
P.O. Box 213 / 300 North Trinity, Suite C, Decatur, TX 76234
Voice & Fax: 940-627-2111        Office phone- 940-627-3684
                    Exec. Director: Martin Woodruff

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Texas Neighborhood Services Community Services

TNS Community Services is open on Thursdays in Decatur from 9:00am to Noon and 1:00 pm to 4:00 pm.at 300 North Trinity Suite B. .The phone number is 940-626-4277. Website is http://www.txns.org.

Weatherford Office:
522 Palo Pinto St
Weatherford, TX 76086
Telephone: 1.817.598.5700
Toll-free: 1.800.325.6944
FAX: 1.817.598.5799

Decatur Office:
300 No. Trinity Ste. B.
Decatur, TX  76234
Telephone: 940-626-4277

(Open every Thursday when funding is available.)


Liz (Sunny) Erwin, Director, Community Services, ext. 2206
Sharon Burtnett, Case Specialist, ext. 2207
Monica Barfield, Case Specialist, ext. 2216

NOTE: The following information is provided by Sunny Erwin of Texas Neighborhood Services concerning the services they offer:


Community Energy Assistance Program (CEAP) provides assistance to targeted beneficiaries being households with low incomes at or below 125% of the Federal Poverty Level, with priority given to the elderly, persons with disabilities, families with young children; households with the highest energy costs or needs in relation to income, and households with high energy consumption.

Income Guidelines

Households With Incomes of: 0 to 50% of Federal Poverty Guidelines are eligible for a maximum household benefit as follows household may receive an amount needed to address their energy payment shortfall not to exceed $1,200.

Households With Incomes of: 51% to 75% of Federal Poverty Guidelines are eligible for a maximum household benefit as follows household may receive an amount needed to address their energy payment shortfall not to exceed $1,100.

 Households With Incomes of: 76% to 125% of Federal Poverty Guidelines are eligible for a maximum household benefit as follows household may receive an amount needed to address their energy payment shortfall not to exceed $1,000.

The Heating and Cooling System Replacement, Repair, and/or Retrofit Component maximum household benefit limit is $4,000.

There is also a total maximum possible annual household benefit for each household.

Community Energy Assistance Services

 Services include utility payment assistance; heating and cooling system replacement, repair, and/or retrofit; energy education; and budget counseling.

Payment to vendors and suppliers of fuel/utilities, goods, and other services for past due or current bills related to the procurement of energy for heating and cooling needs of the residence, not to include security lights and other items.

Payment to vendors--only one energy bill payment per month as required by component (ie. electricity, gas or propane). 

Utility assistance to low-income elderly and disabled individuals most vulnerable to high cost of energy for heating and cooling needs of the residence.

Replacement, repair and/or retrofit of household heating and cooling systems if needed. All replacement units must comply with minimum standards for energy efficiency and must result in energy savings for the client. Heating and cooling funds may pay for zoning off a room in which the client spends a majority of time at home, incidental to the above improvements, if necessary to conserve conditioned air. In order to use heating and cooling funds for a room zone off, the household must also be receiving a repair, replacement, or retrofit of a space heating or cooling unit.

Assistance to a household during an energy-related crisis precipitated by extreme weather conditions and/or an energy supply shortage. A utility disconnection notice may qualify, if client demonstrates a history of good faith in paying prior utility bills.

 P.O. Box 213 / 300 No. Trinity Ste. C / Decatur, TX 76234 / Voice & Fax (940) 627-2111 / Office (940) 627-3684
Director -  uwwise.ed@embarqmail.com     Webmaster - bhaley@wisewb.com