TNS Community Services is open on Thursdays in Decatur (by appointment only) at 300 North Trinity Suite B. Call toll-free to the Weatherford office to set up an appointment to be seen at the Decatur office. Website is http://www.txns.org.
Check out our new Community Health Unit!
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Weatherford Office:
522 Palo Pinto St
Weatherford, TX 76086
Telephone: 1.817.598.5700
Toll-free: 1.800.325.6944
FAX: 1.817.598.5799
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Decatur Office:
300 No. Trinity Ste. B.
Decatur, TX 76234
Telephone: 940-626-4277
(Open every Thursday when funding is available.)
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Liz (Sunny) Erwin, Director, Community Services, ext. 2206
Sharon Burtnett, Case Specialist, ext. 2207
Monica Barfield, Case Specialist, ext. 2216
NOTE: The following information is provided by Sunny Erwin of Texas Neighborhood Services concerning the services they offer:
Texas Neighborhood Services Process Change
Beginning March 1, 2010 Texas Neighborhood Services no longer serves walk-in clients and will take clients by appointment only. If you need an application please call 1-800-325-6944 and we will mail you the application. You may mail the completed application with copies of all required documents or we can make an appointment for you. If you have an appointment we ask that you bring in the completed application and all the required documents listed on the application. We will be able to make copies for you and return your original documents at the time of your appointment. All documents must be provided with your application or the total packet will be returned to you until it is complete.
If your application is not complete at the time of your appointment you will be rescheduled to our next available appointment and your place in line will not be held. It is vital for quick processing to have everything completed. Any fees on your utility account such as late fees, reconnect fees, deposits, disconnect fees or security light fees must be paid before we can make a pledge to the utility vendor for your account.
To make an appointment: 1-800-325-6944 Mon. Tues. Wed. and Fri.
Thursday Only: 940-626-4277 (the Wise County office in Decatur)
Mail-In Applications are still accepted. Make sure all required documents are attached.
Community Energy Assistance Program (CEAP) provides assistance to targeted beneficiaries being households with low incomes at or below 200% of the Federal Poverty Level, with priority given to the elderly, persons with disabilities, families with young children; households with the highest energy costs or needs in relation to income, and households with high energy consumption.
Income Guidelines
Households With Incomes of: 0 to 50% of Federal Poverty Guidelines are eligible for a maximum household benefit as follows household may receive an amount needed to address their energy payment shortfall not to exceed $1,200.
Households With Incomes of: 51% to 75% of Federal Poverty Guidelines are eligible for a maximum household benefit as follows household may receive an amount needed to address their energy payment shortfall not to exceed $1,100.
Households With Incomes of: 76% to200% of Federal Poverty Guidelines are eligible for a maximum household benefit as follows household may receive an amount needed to address their energy payment shortfall not to exceed $1,000.
The Heating and Cooling System Replacement, Repair, and/or Retrofit Component maximum household benefit limit is $4,000.
There is also a total maximum possible annual household benefit for each household.
Community Energy Assistance Services
Services include utility payment assistance; heating and cooling system replacement, repair, and/or retrofit; energy education; and budget counseling.
Payment to vendors and suppliers of fuel/utilities, goods, and other services for past due or current bills related to the procurement of energy for heating and cooling needs of the residence, not to include security lights and other items.
Payment to vendors--only one energy bill payment per month as required by component (ie. electricity, gas or propane).
Utility assistance to low-income elderly and disabled individuals most vulnerable to high cost of energy for heating and cooling needs of the residence.
Replacement, repair and/or retrofit of household heating and cooling systems if needed. All replacement units must comply with minimum standards for energy efficiency and must result in energy savings for the client. Heating and cooling funds may pay for zoning off a room in which the client spends a majority of time at home, incidental to the above improvements, if necessary to conserve conditioned air. In order to use heating and cooling funds for a room zone off, the household must also be receiving a repair, replacement, or retrofit of a space heating or cooling unit.
Assistance to a household during an energy-related crisis precipitated by extreme weather conditions and/or an energy supply shortage. A utility disconnection notice may qualify, if client demonstrates a history of good faith in paying prior utility bills.
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